Enhance Guest Satisfaction with NSG's Comprehensive Facility Solutions
At NSG, we understand the unique demands of the hospitality industry. From renowned hotels to expansive convention centers, we’ve partnered with some of the most prominent names in hospitality. We recognize that in this industry, guest experience, cleanliness standards, and safety protocols are paramount. Our tailored solutions are designed to meet the specific needs of each hospitality client. Whether it’s ensuring proper 24/7 security of facilities or providing top-notch cleaning services to uphold cleanliness standards NSG delivers excellence at every turn. With a focus on guest safety and satisfaction, our experienced team provides seamless operations while minimizing disruptions to guests and staff.
With decades of experience and industry-leading expertise, NSG is dedicated to delivering exceptional service to hotels, resorts, and conference centers. When you partner with us, you can trust that your hospitality facility will not only shine but also provide a safe and welcoming environment that leaves a lasting impression on every guest. Let NSG help you create a seamless experience that keeps your guests comfortable and coming back. Contact us today to learn how we can support your facility’s unique needs.
Our Services
NSG has proudly served Cincinnati, Northern Kentucky, and the surrounding region for over 35 years. Our services are tailored to meet the unique needs of your business.
Commercial Cleaning Services
NSG Specialized in full service janitorial cleaning including day porters, night cleaning, carpet/floor care and high touch disinfection services. NSG delivers a responsive and dependable team for commercial janitorial services in the Cincinnati area by using technology, mobile floating crews and experienced, local leadership.
NSG excels in providing expertly trained unarmed security personnel, offering a range of commercial security services to Cincinnati area facilities that includeing concierge and desk support, as well as mobile patrols. Backed by seasoned local leadership, NSG ensures reliable service and support, leveraging cutting-edge technology to safeguard both your premises and your workforce.
Get answers to common questions about NSG's security guard and commercial cleaning services in Greater Cincinnati
Commercial Cleaning
Most commercial cleaning companies send crews and hope for the best. We're different. Operations managers visit your facility weekly to inspect work quality and address issues before you notice them. Site-trained backup teams prevent missed shifts when someone calls off. And you can reach our local management 24/7, not corporate voicemail. We've been family-owned in Cincinnati since 1988, which means accountability goes straight to ownership.
We handle complete facility cleaning: nightly janitorial service, day porter programs, carpet cleaning, hard floor care and maintenance, restroom sanitization, high-touch disinfection, and trash removal. Our commercial cleaning programs are customized for your facility's needs and schedule, not one-size-fits-all packages.
Our commercial cleaning services cover corporate offices, medical facilities, multi-tenant buildings, industrial spaces, warehouses, government buildings, and apartment communities throughout Greater Cincinnati and Northern Kentucky. From 5,000 square feet to 500,000+ square feet, we scale to your facility's size and complexity.
We prefer 30 days from contract signing to start date. This allows our recruiting team to properly source, screen, and train personnel specifically for your facility. Service quality depends on proper preparation. Rushing the process leads to problems. That said, we can accommodate urgent needs when necessary.
Yes. Day porters maintain high-traffic areas during business hours: lobbies, restrooms, break rooms, conference rooms. They handle immediate cleaning needs, restock supplies, respond to spills, and keep your facility presentable when clients and employees are there. This service is critical for buildings with significant daytime activity.
Weekly site visits by operations managers, documented inspections, performance tracking technology, and direct management accountability. Quality doesn't maintain itself. It requires systematic oversight. We built our commercial cleaning company around preventing the quality drift that happens with most providers.
Security Guards
We provide professional unarmed security guards for: front desk/concierge, mobile patrols, access control, visitor management, parking lot security, patrol verification, and incident response. Our security guard services are available 24/7 with coverage customized to your facility's specific requirements and risk profile.
Site-trained flex teams. Backup security guards complete full training on your facility before primary staff call off. When absences happen, replacements already know your building layout, access procedures, emergency protocols, and client expectations. You never go unprotected because we couldn't find coverage.
Yes. All security guards complete professional security training, hold required state certifications, undergo background checks, and receive site-specific training on your facility's procedures, emergency protocols, and client expectations before deployment. Training isn't one-time. We provide ongoing development.
Our security guards protect corporate offices, distribution centers, warehouses, manufacturing facilities, government buildings, healthcare facilities, data centers, multi-tenant properties, and apartment communities throughout Greater Cincinnati. We've protected Fortune 25 companies and small businesses. Experience spans all facility types and security requirements.
GPS-tracked patrols, checkpoint scanning systems, daily activity reports, and incident documentation with photos. Technology provides objective proof of service delivery. You're not relying on self-reported logs. Operations managers review data to verify security guards complete assigned duties.
Yes. 24/7/365 management hotline connects you directly to NSG supervisors with authority to make decisions and deploy personnel. Emergencies don't wait for business hours, and neither does our management team. You get real people solving real problems immediately, not voicemail.
The NSG Difference Makes all The Difference
Decades of Experience
Providing commercial facility services to greater Cincinnati for over 40 years
Integrated services
Securing, cleaning and maintaining facilities is our core business
Customized Services
Tailored to your facility's requirements and budget
We're Local
We know the Cincinnati commercial facility services market and can be on-site to solve issues and conduct quality checks
Our Culture
Our core values help guide our employees actions and behaviors
Long Term Partnerships
Built on our fanatical focus and ability to bring solutions to the table
Investment in technology
We offer solutions to drive quality and consistent results