Effective Date: March 6, 2026
This Privacy Policy explains how NSG, Inc. ("NSG," "we," "us," or "our") collects, uses, stores, and protects the personal information of visitors to www.nsg-inc.com and other NSG-controlled pages linked to this notice (collectively, the "Site").
NSG provides professional security guard services and commercial cleaning services throughout Greater Cincinnati, Northern Kentucky, and Dayton, Ohio. We value your privacy and want to be transparent about the data we collect when you interact with our web properties, request a quote, submit employment applications, or otherwise engage with us online.
By using our Site or submitting your information via our Site, you agree that we may use your information as described in this policy.
We collect information that you voluntarily provide and information that is collected automatically when you use our Site.
| Situation | Data Collected | Source |
|---|---|---|
| Contact/Quote Request Forms | First name, last name, company name, phone number, email address, service location/address, service type (security or cleaning), and additional comments about your needs | You provide this information when you request security or cleaning services through the Site |
| Employment Application Forms | Name, contact information (phone, email, address), work history, references, availability, position of interest, and any additional information you provide in your application | You provide this information when applying for security guard or cleaning positions with NSG |
| Customer Feedback Surveys | Name (optional), service ratings, comments, and feedback about your experience with NSG services | You provide this information when completing customer satisfaction surveys via Google Forms |
| Contact with NSG offices | When you call or email us, we collect the information you provide to respond to your inquiry | You provide this information through direct communication |
We do not provide functionality for visitors to create accounts or upload media to the Site. Therefore, we collect only the information you voluntarily enter into our forms or communicate to us by phone or email.
Cookies and Similar Technologies. We use cookies to recognize returning visitors and to provide basic functionality such as remembering form entries and display preferences. Our systems may set temporary cookies to test whether your browser accepts cookies and to store screen display choices. These cookies generally expire after a short period of time.
Analytics. Our Site uses Google Analytics to collect information such as pages visited, referral source, device information, and user behavior on our Site. Google Analytics sets first-party cookies and logs pseudonymous data to help us understand how visitors use the Site. We use this information to improve our services. Google's privacy policy applies to this processing.
Marketing and Advertising. We use HubSpot for customer relationship management and marketing automation, and LinkedIn Ads for advertising purposes. These services may set cookies to track conversions, website visits, and user engagement. You can control these cookies through your browser settings or by opting out through the respective platforms.
Embedded Content. Articles on this Site may include embedded videos, images, or content from other websites (for example, YouTube or social media posts). When you interact with embedded content, those third-party websites may collect data about you, use cookies or tracking pixels, and monitor your interaction. We encourage you to review the privacy policies of any third-party services you interact with.
Spam Detection and Security. Visitor submissions may be checked through automated spam detection and security tools. Our forms incorporate CAPTCHA technology to reduce automated spam submissions.
We use the personal information we collect to:
Provide Services and Respond to Inquiries. We use the details you enter into our forms to provide you with security guard or commercial cleaning quotes, to schedule service appointments, to process employment applications, and to answer your questions.
Communicate with You. If you opt in, we may send you marketing communications about NSG services, industry insights, and updates. You can opt out at any time by following the instructions in our emails or contacting us directly.
Process Employment Applications. We use information from employment applications to evaluate candidates for security guard and cleaning positions, conduct background checks (if you proceed to the hiring stage), and comply with employment verification requirements.
Tailor Content. We may use the information we receive to personalize communications, tailor the content we send or display to you, and personalize your experiences while using the Site.
Improve Our Site. Analytics and cookies help us understand how visitors use our website so we can make improvements to user experience, content, and functionality.
Protect Our Users. We use data to detect and prevent fraud, spam, and abuse; to secure our systems; and to enforce our policies.
Comply with Legal Obligations. We may use or disclose information where we believe it is required by law, regulation, or legal process, or to protect the rights, property, or safety of NSG, our clients, our employees, or others.
We do not sell or rent your personal information to third parties. We share your information only as described below:
Service Providers. We use third-party vendors to host our website, operate web forms (Google Forms), manage customer relationships (HubSpot), provide analytics (Google Analytics), run advertising campaigns (LinkedIn Ads), and maintain our IT systems. These vendors may process your information only as necessary to perform services on our behalf and must protect it.
Background Check Companies. If you are offered employment with NSG, we will share necessary information with background check providers to verify your employment history and conduct required screening. This occurs only after you provide consent during the hiring process.
Legal and Safety Reasons. We may disclose information if required by law or if we believe in good faith that disclosure is needed to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers. In the unlikely event of a merger, sale, or other corporate transaction, personal information may be transferred as part of the assets of the business.
We do not share your data with subcontractors, as NSG is a company-owned operation with direct employee management.
We use cookies and similar technologies to enable essential functions and analyze website traffic. You may set your browser to refuse cookies or to alert you when cookies are being sent; however, some features of our Site may not function properly without cookies.
The main cookies we use include:
Preference Cookies. These remember your screen display choices and other interface preferences so you don't need to re-enter them. They expire after two days to one year.
Analytics Cookies. Google Analytics sets cookies (e.g., _ga, _gid) to identify unique users and sessions. You can install the Google Analytics opt-out browser add-on to prevent your data from being used by Google Analytics.
Marketing Cookies. HubSpot and LinkedIn Ads set cookies to track conversions, measure advertising effectiveness, and personalize content. You can manage these through your browser settings or opt out through the respective platforms.
Functional Cookies. Our forms may use cookies to remember the state of a submission or to prevent duplicate entries.
Form Submissions. We retain information you submit through contact, quote request, and employment application forms for as long as necessary to fulfill your request, comply with our legal obligations (including employment record-keeping requirements), resolve disputes, and enforce our agreements.
Employment Applications. Employment application data is retained according to applicable employment laws and regulations, typically for a minimum period required by law even if you are not hired.
Customer Feedback. Survey responses are retained to improve our services and may be kept indefinitely in anonymized or aggregated form.
Depending on where you reside, you may have the following rights regarding your personal information:
Access and Portability. You may request a copy of the personal data we hold about you.
Correction and Deletion. You may ask us to correct inaccurate information or delete personal data we hold about you (except data we must retain for administrative, legal, or security purposes).
Opt-Out of Marketing. You can opt out of receiving marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
Cookie Controls. Most web browsers allow you to control cookies through their settings. You can also opt out of targeted advertising through the Digital Advertising Alliance or Network Advertising Initiative.
To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before fulfilling your request.
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. For example:
However, no website or Internet transmission is completely secure. Please use caution when submitting personal information online.
NSG is headquartered in the United States, and our Site is intended for users in Ohio, Kentucky, and surrounding areas. If you access the Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located. By using the Site, you consent to these transfers.
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. Our services are provided to commercial businesses and employment applicants who must be at least 18 years old. If you believe we have collected personal information from a child under the age of 13, please contact us and we will delete that information.
Our Site may contain links to external websites, including social media platforms such as Facebook, LinkedIn, and others. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and indicate at the top when it was last revised. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
NSG, Inc.
1014 Vine Street, Suite 2400
Cincinnati, OH 45202
Phone: (513) 621-5018
Office Hours: Monday – Friday, 8:00 AM – 4:30 PM
Operations: 24/7
You may also contact us through the contact form on our website at
www.nsg-inc.com/contact-nsg/
This Privacy Policy provides an overview of our data-handling practices. Because our services and website features may change, the specific data we collect and how we use it may vary. We encourage you to review this policy periodically to stay informed about how we protect your information.
