Security matters in today’s fast-paced world. Thus, picking the right security guard company is crucial. NSG, Inc., based in Cincinnati, simplifies this process. Here, we share key questions to ensure your facility’s safety and satisfaction.
Why Experience Counts
How long has the company operated?
Ask about their history. Longevity shows reliability. Moreover, experienced companies like NSG, Inc. understand diverse client needs. This ensures top-notch service.
Types of Security Services
What services do they offer?
Know your options. Security guards provide mobile patrols, concierge duties, or command center monitoring. Thus, NSG, Inc. tailors solutions to fit your budget and needs.
Background and Drug Testing Policies
Do they conduct thorough checks?
Verify their screening process. In Ohio, licensed guards undergo background checks. Additionally, drug tests may apply per client needs. NSG, Inc. ensures only trusted guards staff your site.
Emergency Preparedness Training
Do they train for crises?
Check their emergency protocols. Guards must handle fires, floods, or active shooters. Consequently, NSG, Inc. builds site-specific plans to keep your facility safe.
Customer Service Approach
How do they handle complaints?
Issues happen. So, ask about their response plan. NSG, Inc. assigns local managers, not call centers, for quick, personalized solutions. This fosters long-term partnerships.
Reputation Matters
What’s their standing?
Research their reputation. Check reviews and ask for references. NSG, Inc. boasts long-term ties with reputable clients. Thus, you gain confidence in our reliability.
Local Market Knowledge
Do they understand your area?
Local expertise matters. Cincinnati’s neighborhoods vary in security needs. Therefore, NSG, Inc.’s local ties ensure tailored solutions and fair pricing.
Management Philosophy
How do they manage guards?
Guards work solo for long shifts. They need clear orders and regular check-ins. NSG, Inc.’s management trains guards thoroughly. As a result, your facility stays secure.
Accountability Measures
How do they ensure accountability?
Daily reports keep you informed. Bar code watch tours track guard activity. Consequently, NSG, Inc. ensures guards stay vigilant and on-task.
Technology Integration
Do they use modern tools?
Advanced technology boosts security. Mobile apps track guards’ locations. Additionally, real-time reporting keeps you updated. NSG, Inc. leverages cutting-edge systems for peace of mind.
Conclusion
Hiring a security guard company protects employees and visitors. Ask these questions to choose wisely. Moreover, request case studies for clarity. NSG, Inc., in Cincinnati, excels in security and janitorial services. Contact us at (513) 621-5018 or sales@nsg-inc.com to secure your business today.