Client Profile
NSG was approached by a facilities management company responsible for over 2 million square feet of mission-critical data and cloud centers. These facilities housed sensitive Department of Defense information, health records (HIPAA), and personal credit card details.
The Challenge
Before partnering with NSG, the data center faced severe security challenges:
- High Guard Turnover: This led to inconsistent coverage, leaving critical areas unsecured.
- Missed Shifts and Incomplete Security Tours: Resulted in server room temperature issues, unsecured doors, and unsupervised contractors/vendors in classified areas.
- Risk to Contract: These issues jeopardized the client’s contract due to non-compliance with security standards.
