Superior Customer Service

Highly-Trained Staff. Customized Solutions. Unmatched Personal Attention.

At NSG, we understand that when our clients in Cincinnati hire us for commercial property cleaning services, they are trusting us with their most valuable assets: the safety of their employees and the performance of their facilities. We take this responsibility seriously, so we’ve developed NSG’s culture of “fanatical focus” on personal attention to deliver superior customer service results.

woman at front desk

This focus drives how we do business, every day. Our senior leadership personally selects every NSG employee for their industry experience and commitment to clients. We invest in our people through training and mentoring in our customer service approach, and enable them with leading technology to do their jobs better.  We live and work in Cincinnati so we know the market and are accessible to our clients on a consistent basis.

We guarantee our clients’ satisfaction by providing unrivalled access to our leadership, our managers and our commercial property cleaning services team in Cincinnati. Our customer satisfaction processes and commitment to personal attention is unique and unrivalled in our industry. It’s been key to our success and one of the reasons we’ve enjoyed long-term relationships with clients who have depended on NSG since 1988.

To learn more about our superior customer service

Services provided

  • 24/7 Support

Our in-house experts are available 24/7 to care for your facility needs.

  • Personal Attention

Our leadership team works with you to ensure quality and tailor services to meet your needs.

  • Access to Leadership

NSG is unique because guarantee our clients direct access to people at every level of our organization.

  • Superior Hiring Practices

Every NSG employee is personally selected by our leadership, ensuring superior quality service.

  • Superior Service Training

Our leadership has decades experience training our staff to our high customer service standards.

  • Fanatical Focus on Service

We deliver fanatical focus on service, with customer satisfaction processes unrivaled in our industry.

The NSG Difference

  • Decades of experience

    Providing services to greater Cincinnati for over 40 years.

  • Integrated services

    Securing, cleaning and maintaining facilities is our core business

  • Customized building services

    Tailored to your facility's requirements and budget

  • Local

    We know the Cincinnati/NKY market and can be on-site to solve issues and conduct quality checks

  • Culture

    Our core values help guide our employees actions and behaviors.

  • Long Term Partnerships

    Built on our fanatical focus and ability to bring solutions to the table 

  • Investment in technology

    We offer solutions to drive quality and consistent results.

facility management holding hat

Experience the NSG Difference.

Contact NSG today to learn how your business will benefit from our Cincinnati based office building cleaning services, now and in the future.