Superior Customer Service
Highly-Trained Staff. Customized Solutions. Unmatched Personal Attention.
At NSG, we understand that our clients trust us with their most valuable assets: the safety of their employees and the performance of their facilities. We take this responsibility seriously, so we’ve developed NSG’s culture of “fanatical focus” on personal attention to deliver superior customer service results.
This focus drives how we do business, every day. Our senior leadership personally selects every NSG employee for their industry experience and commitment to clients. We invest in our people through training and mentoring in our customer service approach, and enable them with leading technology to do their jobs better. We live and work in Cincinnati so we know the market and are accessible to our clients on a consistent basis.
We guarantee our clients’ satisfaction by providing unrivalled access to our leadership, our managers and our team. Our customer satisfaction processes and commitment to personal attention is unique and unrivalled in our industry. It’s been key to our success and one of the reasons we’ve enjoyed long-term relationships with clients who have depended on NSG since 1988.
To learn more about our superior customer service
Our in-house experts are available 24/7 to care for your facility needs.
Our leadership team works with you to ensure quality and tailor services to meet your needs.
Access to Leadership
NSG is unique because guarantee our clients direct access to people at every level of our organization.
Superior Hiring Practices
Every NSG employee is personally selected by our leadership, ensuring superior quality service.
Superior Service Training
Our leadership has decades experience training our staff to our high customer service standards.
Fanatical Focus on Service
We deliver fanatical focus on service, with customer satisfaction processes unrivaled in our industry.
Experience the NSG Difference.
Contact NSG today to learn how your business will benefit from our Complete Building Services, now and in the future.